Wikipedia:OTRS noticeboard

From Wikipedia, the free encyclopedia
Jump to navigation Jump to search
Welcome to the OTRS noticeboard

Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.

Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 17 days.

This noticeboard is primarily for
  1. Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
  2. Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
  3. Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
  • Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
  • Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
  • Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)
  • Requests for OTRS access (use meta:OTRS/volunteering instead).
  • Questions regarding media hosted on Wikimedia Commons (use Commons:OTRS/Noticeboard instead).
  • Media questions unrelated to OTRS (use Wikipedia:Media copyright questions instead).
Disputes
Useful OTRS email addresses
Removal of private or defamatory information Requests for oversight or oversight-en-wp@wikimedia.org
Submission of photos to be used in a Wikipedia article photosubmission@wikimedia.org
Follow the instructions here
Confirmation of copyright permission permissions-en@wikimedia.org
Follow the format given here
Reports of threatened harm to self or others emergency@wikimedia.org
Guidance: Wikipedia:Responding to threats of harm
Reports of child pornography legal-reports@wikimedia.org
See Wikimedia Legal Policies
Issues with an article about you or your organization info-en-q@wikimedia.org
Guidance: Wikipedia:Biographies of living persons/Help
Any other inquiries involving private information info-en@wikimedia.org

Noticeboard archives


Do we have a permission somewhere?[edit]

Hi! I have noticed a few files (File:Planar3 from above.jpg and File:Belt driven Rega.jpg) where a permission is mentioned but there is no OTRS template. I asked the user here: User_talk:Ohconfucius#Do_you_still_have_the_permission? and I was told a permission was sent long ago. Can you check if you have something in the system? If you dont have it perhaps @Ohconfucius: can send it again? --MGA73 (talk) 21:18, 11 March 2020 (UTC)

@MGA73 and Ohconfucius: I was not able to find an OTRS ticket relating to those files or the claimed author. --AntiComposite (talk) 21:35, 11 March 2020 (UTC)
I've just sent the email again. -- Ohc ¡digame! 22:16, 11 March 2020 (UTC)
Ohconfucius, A new reply to ticket:2014111410004897 has been received, but it does not clearly identify the relevant files, their author, or the license. Please follow the instructions at WP:DCM. --AntiComposite (talk) 22:59, 11 March 2020 (UTC)
@AntiCompositeNumber: Can you check these files and once it is all checked and found ok copy the files to Commons? --MGA73 (talk) 13:54, 12 March 2020 (UTC)
Yeah, the ticket is adequate for those. c:File:Nait3 4550.jpg, c:File:0081 motor and spindle.jpg (already copied), c:File:Nait3 4573.jpg, c:File:Nait 3.jpg. --AntiCompositeNumber (talk) 15:45, 14 March 2020 (UTC)

Declaration of consent for File:Maurie McInnis, 2019.jpg‬ mailed[edit]

Hello,

the authorized representative for the File:Maurie McInnis, 2019.jpg has informed me that they have submitted the Declaration of consent for image on wikipedia. Please let me know if further information is required.‬ — Preceding unsigned comment added by Ht777 (talk • contribs) 18:32, 12 March 2020 (UTC)

@Ht777: it's al been dealt with. Nthep (talk) 21:53, 12 March 2020 (UTC)